Values
Values
Continuous Improvement
Our passion for continuous improvement is rooted in flexibility. As application requirements have changed, we have adjusted our products to meet these demands. We are always open to new ways of performing more efficiently and developing better products. Over the years, even our flagship product — the Swagelok® tube fitting — has benefited from this value, seeing upgrades to the ferrule geometry and metallurgy.
Respect for the Individual
We are committed to the success of each Associate by fostering an environment where people are trusted, respected, and treated fairly. Our founder Fred Lennon emphasised a workplace where Associates, never employees, feel a sense of connection and pride.
Innovation
At Swagelok, we know we must anticipate and respond to customers changing needs to achieve excellence. Swagelok was the first to offer a leak-tight, two-ferrule tube fitting that defined the fluid system industry for generations. Today, Swagelok holds more than 225 active patents. Our unique business model with a network of authorised Sales and Service Centers (SSC) allows Swagelok to focus solely on innovating our product line and the SSC to focus on supporting customers with local expertise.
Customer Focus
Creating value for our customers is how we create value for Swagelok. Regularly stocked products are available worldwide, and technical experts are on hand to collaborate on specially designed solutions, on-site evaluations, and training.
Integrity
Integrity is at the heart of Swagelok. Our founder Fred Lennon set the standard, and today's Associates continue to be inspired. We understand that each of our decisions impacts more than just our organisation.
Quality
Quality is built into our products every step of the way. We ensure and protect the most critical product features through rigorous raw material requirements and proprietary precision tooling. The Swagelok Quality System (SQS) is designed to help us achieve our vision of truly understanding the needs of our customers. Swagelok Bangalore is certified to Swagelok Quality System standards which exceed the requirements of ISO 9001:2008.